Penerapan Metode Design Thinking Dalam Pengembangan UI dan UX

Website is a computer service that connected with hypertext facilities. A bad user interface made carelessly will affect the experience (UX), so information to be conveyed cannot received properly. The Design Thinking method proven able provide solutions in designing interfaces based on experience, emotions, and situation of (user experience). PD. BPR NTB Sumbawa has website can said have not maximized function manufacturing process. results questionnaire Likert scale 30 respondents resulted 47% users agreeing inaccurate layout. Based these problems, this research applies analyze develop experiences. This empathy map, persona, design define, wireframe prototype stages responsive form using Figma. gone through direct testing process by produced better display Method stage. expected make it easier for use increase interaction satisfaction between products.